Light normal and regular maintenance is required to maintain door appearance, extend the finish life, and maintain proper operation. Exposed surfaces should be cleaned with mild detergent soap and water. The track should be kept free from debris. Silicone spray should be used to lubricate all moving parts on a monthly basis. For more information regarding care and maintenance please refer to page 47 of the installation manual.
Panoramic Doors has a dedicated technical support team that can be reached Monday – Friday from 7:00 A.M. to 5:00 P.M. PST at 760-722-1303.
You can also submit a service request form to have the service department look into issues you may be experiencing at the following link: service request form